Information we collect
When you submit a form, call, email or otherwise contact Brampton Basement Waterproofing, we may collect your name, phone number, email address, property location, service details, preferred contact method, photographs, uploaded files and other information you choose to provide. The website may also collect technical information such as IP address, browser type, device information, referring page and pages visited through security and analytics technologies.
How information is used
Information may be used to respond to your request, understand the property and requested service, arrange an assessment, communicate about the request, improve website performance, prevent spam and misuse, maintain business records and meet legal obligations.
Service professionals and providers
Information may be shared with service professionals involved in reviewing or fulfilling your request and with providers that support website hosting, forms, email delivery, analytics, security and communications. Information is shared only as reasonably necessary for these purposes.
Photographs and uploads
Do not upload identification documents, financial information or unrelated personal information. Photographs should focus on the property condition and should avoid showing people or sensitive documents where possible.
Cookies and analytics
The website may use cookies or similar technologies for essential operation, security, analytics and performance measurement. Browser settings can be used to control certain cookies, although some features may not function as expected.
Retention and security
Reasonable administrative and technical safeguards are used to protect submitted information. No internet transmission or storage system can be guaranteed completely secure. Information is retained only as reasonably necessary for the purposes described, business records and applicable obligations.
Your choices
You may ask about personal information connected to your request or request a correction by using the contact information published on this website. We may need to verify the request before responding.
Policy updates
This policy may be updated when website practices, providers or legal requirements change. The version published on this page is the current version.
Last updated: July 26, 2026